Protect Our Parks

Entries from February 2009

New Gale complaint targets Parks chairman

February 26, 2009 · Leave a Comment

INTEGRITY COMMISSION: Board member unhappy with item on resume


Posted By COREY LAROCQUE REVIEW STAFF WRITER

Bob Gale has filed a second complaint against Niagara Parks Commission chairman Jim Williams, suggesting Williams is using that position to help his private consulting business. Williams called it “a ridiculous insinuation” and accused Gale of trying to create the impression he has done something wrong.

“He’s obviously looking for something to try and demonstrate impropriety on my part. There is none here,” Williams said Tuesday.

Gale filed a complaint Monday, asking Ontario’s integrity commissioner to look into Williams-Palmer Consulting, a business Williams and Ted Palmer, the executive director of the Business Education Council of Niagara, created last year.

Four sentences in a profile of Williams include ‘chairman of the parks commission’ among his credentials. It looks like Williams is using his parks commission position to impress potential clients of his consulting business, Gale said.

“This would cause any reasonable person to feel he is using his chairmanship of the NPC to seek personal benefit,” Gale wrote on the two-page form he sent to Ontario’s Integrity Commissioner.

Under Ontario’s so-called whistle-blowing legislation, the integrity commissioner handles complaints from public servants. Gale, the owner of a chain of gas stations, is a provincial public servant because the government appointed him to the parks commission, a part-time position that pays him $135 a day when he does parks business.

Gale said he doesn’t object to Williams mentioning the fact he is the chairman. His concern is the degree to which he describes his job.

By describing his responsibility for the parks commission’s $80-million budget, it looks like Williams is trying to impress potential customers of the consulting firm, Gale said.

“It doesn’t take a brain surgeon to see he’s benefiting himself from his position on the parks,” Gale said.

The Ontario Public Service Act prohibits commissioners and staff from using their government connection for their personal benefit.

Williams rejected that idea, saying the information on his website is available publicly.

“It’s simply a portion of my bio. When I’m introduced at public meetings, that’s how I’m introduced,” he said.

Williams, 56, retired from the federal public service about a year ago after 35 years in the federal government’s human resources development department. Because Canada is a “model government,” retired bureaucrats are often considered experts in their fields, Williams said.

“My whole background is government background and government services,” Williams said in a phone interview from the Kingdom of Jordan, where his firm is helping that government collect information about its labour market.

Williams said he includes the parks commission position in his credentials because he’s proud of the appointment.

Some members of the 12- person commission include their parks experience in public documents while others don’t. When vice-chairman Archie Katzman won the community contribution award at Niagara’s Entrepreneur of the Year awards, his biography mentioned his decades of parks commission service.

Lawyer Italia Gilberti includes on her firm’s page one sentence about the parks commission in a paragraph about the boards she sits on.

Gale’s own company of gasoline stations has a website, but it doesn’t include a biography of its owner.

Four municipal politicians sit on the commission, representing the communities in which the parks commission owns property. None of them refer to their position on the parks commission on the websites maintained by the city of Niagara Falls, towns of Fort Erie and Niagara-on-the-Lake, or Niagara region.

David S. Howes, owner of Lincoln Fabrics, does not refer to the parks commission on his company’s website. Other commissioners don’t appear to have online biographies.

The parks commission follows a conflict of interest policy similar to the one municipal councils use. When a member’s private business comes in conflict with commission business, they excuse themselves from the discussion and don’t vote.

Williams hasn’t been in that position because his consulting business has one client so far.

“There is no conflict, so why would I have to declare one?” he said.

An official with the integrity commission would not discuss Gale’s complaint because it does not publicly comment on any specific files. Its purpose is to give public servants an anonymous way to point out wrongdoings so they can protect their jobs.

It’s the second time Gale has complained to the integrity commission about Williams.

He’s still awaiting results of one he filed last summer in which he objected to the way the parks commission renewed a lease with the Maid of the Mist Steamboat Co., in April, allowing the tour boat company to operate its Canadian operations from property owned by Niagara Parks.

They should have sought bids from other companies, including Ripley’s Entertainment, which had expressed some interest in bidding on the contract, Gale said.

The first complaint blamed Williams, as chairman, for the process the commission followed in awarding the contract.

“The whole idea of (Gale) going to the integrity commissioner is so ridiculous, particularly because he has not asked any questions about the business,” Williams said.

If Gale had asked directly about it, Williams said he would have explained it.

“In the end, he’s the one that will look ridiculous,” Williams said.

Both Williams and Gale say they don’t talk to each other outside of meetings.

When Gale raised concerns last year about the way the parks commission awards contracts, a top Ministry of Tourism official suggested there might be a “personality conflict” between Gale and Williams.

Gale denied it, but Williams said their relationship has “digressed” to that point.

“That’s a result of his actions, not mine,” Williams said. “Bob’s whole approach with me has been nothing but confrontation.”

Last summer, Gale considered the integrity commissioner to be a white knight with the power to look into what he considered wrongdoing by the parks. But now he has become frustrated with the length of time the investigation into his concerns has taken.

“I don’t see any light at the end of the tunnel,” he said.

Gale’s three-year appointment to the parks commission officially ends Thursday. Sometimes it takes a while for the province to formally reappoint a commissioner.

Gale said he intends to continue serving on the commission until the government tells him he’s off or names someone to replace him.

Article ID# 1450424

Categories: MAID OF THE MIST · NIAGARA PARKS COMMISSION

Preserve our Parks – Letter to Minister of Tourism

February 24, 2009 · Leave a Comment

October 2, 2008

The Honourable Monique Smith,
Minister of Tourism
9th Floor, Hearst Block
900 Bay Street
Toronto, ON M7A 2E1

Dear Madam Minister:

Congratulations on your recent appointment to the Cabinet of Ontario. We wish to alert you to an urgent situation regarding the Niagara Parks Commission, given that a letter from former minister Peter Fonseca (M2008-12983) shows some misunderstanding.

While Minister Fonseca quoted the logistics of the Niagara Parks Commission Act, a process of which most Niagarans are fully aware, unfortunately he failed to address our specific questions and concerns. Mainly, the citizens of Niagara are very leery of the “rubberstamp” procedure of making NPC decisions law. NPC meetings are so secretive that the municipally appointed representatives are forced (as are all commissioners) to swear an oath of secrecy, thereby forbidding them to report back to their constituency on any NPC business.

We want to know who is “guarding the hen house.” As Mr. Fonseca stated, the NPC has the authority to develop its own bylaws, rules and orders. Don’t we all wish we were so loosely regulated! You know, Madam Minister, if you are too loose with the rules, it is only human nature to take advantage of them. So clandestine are the meetings, that our own M.P.P. Kim Craitor was refused permission to merely observe a meeting. To repeat ourselves, not being elected, the NPC answers to no one. This is so disconcerting and needs to be updated to current, more transparent times.

Could you please delve a little further into the situation and tell us:

  1. Why would the majority of commissioners and all four key decisionmakers, the Chairman, Vice-Chairman, General Manager and Counsel, be from outlying towns and not from Niagara Falls, Fort Erie, or Niagara-on-the-Lake, as it appears these appointees are ‘paybacks’ for political favours with only a passing interest in what happens on NPC lands.

  1. Why do some commissioners randomly serve one, two, or three year terms, while others seem to be there for life (25 years plus)?

  1. Who was awarded the wine and phone contracts for the NPC and what relationship do these individuals have with specific commissioner(s)?

It is precisely the lack of transparency, openness and accountability that makes the Ontario citizens suspicious of leases such as the one recently signed with the “Maid of the Mist’” more than a year before the lease was due.

NPC operations have evolved to be a far cry from what the Ontario government intended through the NPC Act. It was not too long ago that the NPC enjoyed a large surplus, and now, after some unwise schemes and decisions, they are crying poor and maintain they are in a deficit position, hard pressed to ‘compete.’ Please tell us, however, why their mandate should become entrepreneurial in nature, competing with local business! Who of their ‘competition’ has the Falls on their premises? How can the Government of Ontario stand by supportively when NPC Chairman Jim Williams said in a May 30, 2008 meeting that the Parks Commission has “no ethical or legal obligations to Niagara Falls tourism or to the local business community.” This is an offense to the people of Niagara.

We recommend that the NPC Act be revised to ensure:

  1. all NPC meetings are open to the public and press

  2. all NPC contracts are awarded in an open, transparent and accountable process

  3. the Commission return its focus to preserving and protecting the parklands surrounding the Falls, enhancing Ontario tourism rather than competing with tourism operators.

Please understand our complaint is not personal. Nor is it a request for the NPC to be micromanaged. It is, however, a legitimate concern of Ontario taxpayers and voters.

You and Premier McGuinty, the Ontario legislature and the Liberal Party, who ran on a policy of transparency, openness and accountability, must prove your commitment and revise the NPC Act.

Respectfully yours,

(Mrs.) Patricia Mangoff

Coordinator, Preserve Our Parks

cc: The Honourable Dalton McGuinty, Premier of Ontario
Kim Craitor, M.P.P., Niagara Falls
Lynn Morrison, Acting Integrity Commissioner of Ontario
The Chairman and Commissioners, Niagara Parks Commission
Corey Laroque, Niagara Falls Review
Paul Forsyth, Niagara This Week

Categories: GENERAL INFORMATION

Gale files second complaint against Williams

February 24, 2009 · Leave a Comment

NPC chairman includes commission job on consulting firm’s website

Posted By Corey Larocque

Bob Gale has filed a second complaint against Niagara Parks Commission Jim Williams, suggesting Williams is using that position to help his private consulting business. Williams called it “a ridiculous insinuation” and accused Gale of trying to create the impression he has done something wrong.

“He’s obviously looking for something to try and demonstrate impropriety on my part. There is none here,” Williams said Tuesday.

Gale filed a complaint Monday, asking Ontario’s integrity commissioner to look into Williams-Palmer Consulting, a business Williams and Ted Palmer, the executive director of the Business Education Council of Niagara, created last year.

Four sentences in a profile of Williams include chairman of the parks commission among his credentials. It looks like Williams is using his parks commission position to impress potential clients of his consulting business, Gale said.

“This would cause any reasonable person to feel he is using his chairmanship of the NPC to seek personal benefit,” Gale wrote on the two-page form he sent to Ontario’s Integrity Commissioner.

Under Ontario’s so-called whistle-blowing legislation, the integrity commissioner handles complaints from public servants. Gale, the owner of a chain of gas stations, is a provincial public servant because the government appointed him to the parks commission, a part-time position that pays him $135 a day when he does parks business.

Gale said he doesn’t object to Williams mentioning the fact he is the chairman. His concern is the degree to which he describes his job. By describing his responsibility for the parks commission’s $80-million budget, it looks like Williams is trying to impress potential customers of the consulting firm, Gale said.

“It doesn’t take a brain surgeon to see he’s benefiting himself from his position on the parks,” Gale said.

The Ontario Public Service Act prohibits commissioners and staff from using their government connection for their personal benefit.

Williams rejected that idea, saying the information on his website is available publicly.

“It’s simply a portion of my bio. When I’m introduced at public meetings, that’s how I’m introduced,” he said.

Williams, 56, retired from the federal public service about a year ago after 35 years in the federal government’s human resources development department. Because Canada is a “model government,” retired bureaucrats are often considered experts in their fields, Williams said.

“My whole background is government background and government services,” Williams said in a phone interview from the Kingdom of Jordan, where his firm is helping that government collect information about its labour market.

Williams said he includes the parks commission position in his credentials because he’s proud of the appointment.

Some members of the 12-person commission include their parks experience in public documents. Others don’t. When Vice-chairman Archie Katzman won the community contribution award at Niagara’s Entrepreneur of the Year awards, his biography mentioned his decades of parks commission service.

Lawyer Italia Gilberti includes on her firm’s page one sentence about the parks commission in a paragraph about the boards she sits on.

Gale’s own company of gasoline stations has a website, but it doesn’t include a biography of its owner.

Four municipal politicians sit on the commission, representing the communities in which the parks commission owns property. None of them refers to their position on the parks commission on the websites maintained by the city of Niagara Falls, towns of Fort Erie and Niagara-on-the-Lake or Niagara region.

David S. Howes, owner of Lincoln Fabrics, does not refer to the parks commission on his company’s website. Other commissioners don’t appear to have online biographies.

The parks commission follows a conflict of interest policy similar to the one municipal councils use. When a member’s private business comes in conflict with commission business, they excuse themselves from the discussion and don’t vote.

Williams hasn’t been in that position because his consulting business has one client so far.

“There is no conflict, so why would I have to declare one?” he said.

An official with the integrity commission would not discuss Gale’s complaint because it does not publicly comment on any specific files. Its purpose is to give public servants an anonymous way to point out wrongdoings so they can protect their jobs.

It’s the second time Gale has complained to the integrity commission about Williams.

He’s still waiting for the result of one he filed last summer. He objected to the way the parks commission renewed a lease with the Maid of the Mist Steamboat Co., in April, allowing the tour boat company to operate its Canadian operations from property owned by Niagara Parks.

They should have sought bids from other companies, including Ripley’s Entertainment, which had expressed some interest in bidding on the contract, Gale said.

The first complaint blamed Williams, as chairman, for the process the commission followed in awarding the contract.

“The whole idea of (Gale) going to the integrity commissioner is so ridiculous, particularly because he has not asked any questions about the business,” Williams said. If Gale had asked directly about it, Williams said he would have explained it.

“In the end, he’s the one that will look ridiculous,” Williams said.

Both Williams and Gale say they don’t talk to each other outside of meetings.

When Gale raised concerns last year about the way the parks commission awards contracts, a top Ministry of Tourism official suggested there might be a “personality conflict” between Gale and Williams.

Gale denied it, but Williams said their relationship has “digressed” to that point.

“That’s a result of his actions, not mine,” Williams said. “Bob’s whole approach with me has been nothing but confrontation.”

Last summer, Gale considered the integrity commissioner to be a white knight with the power to look into what he considered wrongdoing by the parks. But now he has become frustrated with the length of time the investigation into his concerns has taken.

“I don’t see any light at the end of the tunnel,” he said.

Gale’s three-year appointment to the parks commission officially ends Thursday. Sometimes it takes a while for the province to formally reappoint a commissioner.

Gale said he intends to continue serving on the commission until the government tells him he’s off or names someone to replace him.

clarocque@nfreview.com

Article ID# 1449895

Categories: MAID OF THE MIST · NIAGARA PARKS COMMISSION

McGuinty’s Maid Men

February 24, 2009 · Leave a Comment

From the Niagara Falls Review:

The Maid of the Mist Steamboat Co. has hired a former aide to Premier Dalton McGuinty in an attempt to pry open doors at Queen’s Park and protect its multi-million-dollar monopoly franchise.

The Niagara Falls Review has learned the Niagara-based tourist operator has retained Bob Lopinski, of Counsel Public Affairs Inc., to lobby the province on its behalf.

Tim Ruddy, Maid of the Mist’s vice-president of marketing, said the decision to hire Lopinski was made after the company learned rival Ripley Entertainment Inc., had hired its own high-priced Liberal lobbyist -David MacNaughton, the Ontario premier’s former principal secretary.

Categories: MAID OF THE MIST

Lawsuit to declare Niagara Parks Commission & Maid Lease Illegal

February 22, 2009 · Leave a Comment

The big news in Niagara Falls is the huge controversy over the secret practices of The Niagara Parks Commission in awarding a lease to Maid of the Mist Steamboat Company Limited to offer the boat service at Niagara Falls.  It is estimated that the lease will generate at least half a billion dollars for Maid of the Mist.  The lease was granted without any competitive bidding.  One prospective bidder says he will pay as much as an additional $50 million for the lease. A lawsuit to declare the lease illegal is being filed.

Boat service has been provided at Niagara Falls since 1846.  The Province of Ontario and the State of New York lease the land to a third party so that boat rides can be offered at Niagara Falls.  These rights in Canada are granted by The Niagara Parks Commission.

Since the boat rides began in 1846 — 162 years ago — only one entity has held the lease rights: Maid of the Mist.  This is an exclusive that gives the lessee an exclusive monopoly with no competition whatsoever.

According to a recent article in the Buffalo News, 2,500,000 people take the Niagara Falls boat ride each year.  The annual revenues to the lessee have been estimated to be $26 million annually.  It is not known what prices have been charged over the years, but if the current revenue is generated for the next 162 years, the lessee will generate over $4.2 BILLION DOLLARS

There has been no indication that any company other than Maid of the Mist has ever been given the opportunity to bid on the lease rights.

On August 8, 2005, William M. Windsor inquired about bidding for the lease rights to be able to offer boat service at Niagara Falls.  He was told that The Niagara Parks Commission was not accepting bids.

In January 2008, Tim Parker of Ripley’s Entertainment inquired about bidding for the lease rights to be able to offer boat service at Niagara Falls.  He was told that The Niagara Parks Commission was not accepting bids.

In April 2008, The Niagara Parks Commission approved (a year and a half early) a 20-year extension of the lease that allows Maid of the Mist to operate from land owned by The Niagara Parks Commission.  William M. Windsor’s August 2005 inquiry about bidding on the lease was not disclosed to some or all of the Niagara Parks Commissioners.  William M. Windsor has been told that the April 2008 approval was not based upon any bidding process; no other company was given an opportunity to be considered for the lease.

In late June 2008, the Seneca Niagara Gaming Corp. complained about the process and expressed interest in bidding for the lease.

In July 2008, Niagara Parks Commissioner Bob Gale formally complained to Ontario Integrity Commissioner Lynn Morrison.  He said he was frustrated by the Parks Commission’s renewal of its lease with the Maid of the Mist Steamboat Co.  Gale said other companies should have a chance to bid on that lease because a different company might offer a better deal than the steamboat company.

In September 2008, Ontario’s Integrity Commissioner began an investigation into a complaint about The Niagara Park’s Commission’s process, filed by commissioner Bob Gale.  That ethics investigation is ongoing.

William M. Windsor was unaware of any of the 2008 developments until October 12, 2008 when his son sent him a link to a web page with the article about the ethics investigation that appeared during an Internet search for Niagara Falls.

On October 12, 2008, William M. Windsor sent an email to The Niagara Parks Commission again expressing interest in bidding on the lease to be able to operate the boat service at Niagara Falls.

On October 16, 2008, William M. Windsor received an email in response to his October 12, 2008 email from John Kernahan of The Niagara Parks Commission that stated: “The Niagara Parks Commission is not presently considering submissions.”

On October 31, 2008, William M. Windsor sent a detailed email and fax to Mr. Kernahan, Mr. Gale, and each member of The Niagara Parks Commission.   This letter included the following information:  ”I contacted the Niagara Parks Commission on August 8, 2005 expressing interest in bidding on the boat service at Niagara Falls.  I am prepared to submit a bid for the boat service at the Falls that will pay the State of New York and the Province of Ontario significantly more than Maid of the Mist pays.  I am prepared to submit a bid that will include proposals for improving the service offered at Niagara Falls.  I am prepared to submit a bid that will bring new environmentally-friendly boats to Niagara Falls.  I know of many other companies that would be delighted to have the opportunity to bid.”

Windsor has attempted ever since to get someone to speak with him about this situation. When nothing was done, Windsor retained an attorney to file a lawsuit to declare the lease to be illegal.

Categories: MAID OF THE MIST

Lawsuit against The Niagara Parks Commission – Part 2

February 22, 2009 · Leave a Comment

The big news in Niagara Falls is the huge controversy over the secret practices of The Niagara Parks Commission in awarding a lease to Maid of the Mist Steamboat Company Limited to offer the boat service at Niagara Falls. It is estimated that the lease will generate at least half a billion dollars for Maid of the Mist. The lease was granted without any competitive bidding. One prospective bidder says he will pay as much as an additional $50 million for the lease. A lawsuit to declare the lease illegal is being filed. Between 2003 and 2008, at least three companies informed The Niagara Parks Commission that they would like to bid on the lease to provide the boat service at Niagara Falls. The lease is expiring in November 2009. The Niagara Parks Commission met secretly a year and a half before the current lease is set to expire and entered into a new lease with Maid of the Mist for 20 more years. It is estimated that Maid of the Mist will generate over $500 million over the next 20 years. If the lease is not declared illegal, it means that Maid of the Mist will have held the monopoly rights to provide the boat service at Niagara Falls for 182 years — never with any competition or competitive bidding. William M. Windsor launched a major campaign with The Niagara Parks Commission and the Government of Ontario to try to get the lease tendered for bids. The Procurement Policy of The Niagara Parks Commission states that purchases for goods and services in excess of $100,000 will be tendered for bid. This lease will pay The NPC over $50 million. Windsor says his bid will double the amount that The Niagara Parks Commission receives. Ripley’s Entertainment wants to bid, and they have said their bid will pay more to the Ontario government as well. On November 7, 2008, William M. Windsor faxed additional information to each of the 12 commissioners of The Niagara Parks Commission individually with a copy of the three emails he had sent to The Niagara Parks Commission and the one reply from Kernahan. Windsor provided basic details about his bid. On November 7, 2008, William M. Windsor faxed the same information to Premier Dalton McGuinty and the Executive Council of Ontario, the entity that must approve the lease. On November 11, 2008, William M. Windsor faxed additional information to each of the 12 commissioners of The Niagara Parks Commission, Premier Dalton McGuinty, and the Executive Council of Ontario. This included a letter of support for Windsor’s bid from a private equity firm that manages $4 billion in equity. On November 12, 2008, William M. Windsor faxed details about his bid and additional support information to Premier Dalton McGuinty and the Executive Council of Ontario. This fax included a recommendation to the government on a bidding process.. On November 13, 2008, William M. Windsor faxed additional information to each of the 12 commissioners of The Niagara Parks Commission, Premier Dalton McGuinty, and the Executive Council of Ontario. This included a letter of support for Windsor’s bid from a merchant bank. On November 21, 2008, William M. Windsor faxed additional information to each of the 30 members of the Executive Council of Ontario. On November 23, 2008, William M. Windsor received a letter from Premier Dalton McGuinty: Premier McGuinty instructed Windsor to take the matter to the Honourable Monique Thomas, Minister of Tourism. Windsor received a letter from The Honourable Monique Thomas. Minister Thomas instructed Windsor to take the matter to the Chairman of The Niagara Parks Commission. Windsor reports he has sent numerous letters and faxes to the Chairman of The Niagara Parks Commission, and neither the chairman nor The Niagara Parks Commission have ever responded — not once. Since no one with the Canadian government would speak with Windsor (despite many attempts), and since the only responses were passing the buck to others who passed him to the people he has the problem with – The Niagara Parks Commission, Windsor decided that his only recourse was to file a lawsuit against The Niagara Parks Commission and Maid of the Mist Steamboat Company Limited. Graydon Sheppard sent this letter to The Honourable Monique Smith, Minister of Tourism: “I have been retained by William Windsor and Alcatraz Media, Inc., to commence an application for judicial review of the decision of The Niagara Parks Commission to renew the existing lease between the Commission and Maid of the Mist. “I understand that the Commission voted to renew the lease in April 2008, approximately 1½ years before the end of the term of the existing lease. “It has also been brought to my attention that the renewal of the lease was conducted in circumstances of secrecy and in violation of the procurement policy of the Commission which requires procurement decisions to be preceded by a full call for tenders, and that no such call for tenders was made by the Commission “Finally, I understand that the renewal of the lease is subject to the approval of the Executive Council. In light of the application which I am about to commence in the Divisional Court, I respectfully request that the decision of the Executive Council with respect to the renewal of the lease be deferred pending determination of the application and, in particular, the issue of the propriety of the process leading to the renewal of the lease.” The Procurement Policy of The Niagara Parks Commission is available online for anyone to review. Windsor obtained this from an anonymous source who indicated there are many violations of the policy. The next step is that the lawsuit will be filed. Windsor says: “I am filing this lawsuit because I cannot trust that the government will do the right thing. The Niagara Parks Commission has completely ignored the efforts of many people to get the lease put up for bids. The Integrity Commissioner has not acted on ethics complaints filed over this issue. No one will call us back. So, the only way to protect our interests is to file this lawsuit. The lawsuit will seek to have the lease declared illegal. When the lease is declared illegal, we and all other interested parties will have an opportunity to bid.” Windsor has submitted a bid to The Niagara Parks Commission to operate the boat service at Niagara Falls. His bid includes the following: * William M. Windsor will pay the Province of Ontario more than Maid of the Mist pays. * William M. Windsor will improve the service offered at Niagara Falls. * William M. Windsor will bring environmentally-friendly boats to Niagara Falls. * William M. Windsor will computerize and streamline the ticketing and customer service operation. * William M. Windsor will market more creatively. Additional details about the bid of William M. Windsor will be provided to the Premier of Ontario, the Executive Council of Ontario, and Mr. Bob Gale of The Niagara Parks Commission following execution of a non-disclosure agreement. Due to ethics concerns with The Niagara Parks Commission, Mr. Windsor is hesitant to provide more details to The Niagara Parks Commission. Additional details are also being withheld from this web page due to competitive bid considerations. It does not seem fair or proper to allow anyone to have long-term leases with the government that provide a monopoly for the lessee with no concern whatsoever about competition. Windsor said: “While I would LOVE to have an exclusive, no-worries-about-competition monopoly deal that Maid of the Mist has apparently enjoyed for 162 years, I do not believe that I should be the only party allowed to bid just because I expressed interest in bidding in 2005.” Windsor’s recommendation to the Premier, the Executive Council of Ontario, and The Niagara Parks Commission is this: * Be fair, and avoid further charges of ethics violations or charges of corruption by conducting a fair and open bidding process for the lease for the boat service at Niagara Falls. * Enter into a six month extension of Maid of the Mist’s lease while you open the bidding to all interested parties. * Provide all interested parties with a copy of the lease and a document specifying all issues that you want addressed in the bids. * Set a deadline for submission of the bids. Choose finalists, and schedule a meeting and presentation by each of the finalists. * Then have the Executive Council of Ontario fairly choose the winner. * This plan has no downside for Niagara Parks Commission or the citizens of the Province of Ontario. Boat service will be continued at Niagara Falls while bidding takes place. I believe the Province of Ontario will receive an improved service and more money for the lease, and if all bids are fairly and properly considered, the public should feel that there is no impropriety. The lawsuit is expected to be filed the week of March 1, 2009. It should be interesting as the court should compel the Niagara Parks commissioners to testify about everything they know. The Confidentiality Agreements that each commissioner was required to sign will not apply to a court of law. Windsor says: “With all the negative publicity, I am amazed that individual commissioners have not called to bring the lease back for bidding. Bob Gale is the only one. If I were a commissioner, I would want to remove my name from a cloud of suspicion. And with our economy in such terrible shape, and with The Niagara Parks Commission experiencing serious financial problems, how can these commissioners and the government ignore an opportunity that will increase revenue by $50 million or more over the next 20 years? There is no expense to the NPC; the additional funds are pure profit to the citizens of Ontario.” Much more information about this story as well as links to many news reports about this controversy are available at www.Niagara FallsBid.com. There have been many stories written in Niagara Falls newspapers about this controversy as well as other issues related to the James Glynn family, owners of Maid of the Mist.

Categories: MAID OF THE MIST

Some commissioners leery about taking public stand on Gale

February 18, 2009 · Leave a Comment

He may be controversial, but a majority of Niagara Parks commissioners say they wouldn’t have a problem sitting on the agency’s board with outspoken businessman Bob Gale if the provincial government decides to reappoint him.

“I think Bob has brought a lot to the table,” Fort Erie Mayor Doug Martin said Tuesday.

“He brings a business sense … I appreciate that, having been a businessman myself. Obviously, we have an understanding -we agree and we disagree, and that’s fine and we’d never let that interfere with our friendship.

“He certainly makes his views perfectly clear. I have no problem with Bob whatsoever.”

Gale, who was appointed to the commission by the provincial government in 2006, has been nominated for re-appointment by Niagara Falls MPP Kim Craitor. Gale’s term is set to expire Feb. 26.

Last week, he told The Niagara Falls Review he would accept reappointment, but believes there has to be changes during the next term or serving on the board “will be hell.”

“The status quo is not acceptable,” Gale said.

Last August, he raised eyebrows and made headlines when he filed a complaint with Ontario’s Office of the Integrity Commissioner.

Gale’s complaint was triggered by the commission’s decision in April to extend its lease with the Maid of the Mist Steamboat Co.

Gale claims the commission didn’t fairly consider other competing bids.

Niagara Parks Commission chairman Jim Williams said Friday it might be better if the province doesn’t reappoint Gale, given Gale’s continuing criticism of the agency.

“Bob disagrees with the way the board conducts business and we need to be on the same page for important decision making,” said Williams.

“When you have a board member not believing that you’re working with integrity and (who) has difficulty working within that, then maybe it’s best he not be reappointed.”

On Monday and Tuesday, The Niagara Falls Review polled other members of the commission to get their views on the issue. Only two -vice-chairman Archie Katzman and commissioner Ed Werner -could not be reached for comment.

Others, though, decided to stay out of the fray.

“I don’t have any thoughts on that matter,” said commissioner David Strathern. “I’m indifferent.”

It was the same response from commissioner David Howes.

“Not my decision,” said Howes. “I don’t think it’s appropriate to comment myself.”

A number of other commissioners expressed wholehearted support for the idea of Gale’s reappointment.

“Yeah, I’d like to see him back,” said commissioner Fred Louws.

“(Gale) is a valuable asset around the table. Put me down as Yea.”

One of the most experienced members on the commission is Niagara-on-the-Lake Lord Mayor Gary Burroughs, who himself was parks chairman during the mid-1990s.

He said he has been part of different groups of commissioners over the years and, in his view, the current board is a “good mix.”

Burroughs doesn’t always agree with Gale, but said that’s not cause for him to be dropped.

“He’s a big contributor to the parks,” said Burroughs. “While it’s not my decision (to reappoint a commissioner), I certainly have no problem working with him.”

Port Colborne regional councillor Bob Saracino said he doesn’t like to comment on individual members.

“I work with anybody,” Saracino said. “It doesn’t matter to me. I’m there to do my job, and I do my job. Whoever the province appoints, I work with that individual.”

Commissioner Italia Gilberti, a Niagara Falls lawyer, said a confidentiality agreement prevents parks commissioners from speaking publicly on parks business.

Still, she felt comfortable saying: “Of course, I could definitely work with Bob on the board, or anyone else appointed to the board.”

As a municipal politician, Niagara Falls city councillor Vince Kerrio said he’s used to an environment where his colleagues express strong opinions, often publicly.

“Maybe I’m more used to that than some of the other commissioners,” said Kerrio, a hotelier. “So, like to me that’s not a big deal.”

Kerrio, who owes his fellow city councillors for his appointment to the parks commission, said they expect him to do his job and work with everyone.

Meanwhile, the parks commission’s top manager said there’s “no rhyme or reason” for the timing of appointments.

“That’s something that’s handled directly by the province. We’re not consulted on it. We don’t know what the timing is on it,” said general manager John Kernahan.

“That’s really a matter the province makes its decision on when they can,” said Kernahan, who has been the top staffer at the commission for more than 11 years.

During his tenure, Kernahan has seen two provincial governments make numerous appointments. Commissioners can be reappointed before the end of their terms, or shortly after their term ends. Kernahan speculated appointments and reappointments might occur based on when provincial cabinet ministers can fit the item onto their agenda.

When commissioners are appointed, they often get informal notification first. Then they receive a copy of the order-in-council, the government document that formalizes their appointment.

-with files by Corey Larocque

Categories: NIAGARA PARKS COMMISSION

CANADIAN INTEGRITY COMMISSION INVESTIGATION INTENSIFIES: Details of secretive Maid of the Mist leases emerging

February 18, 2009 · Leave a Comment

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Analysis by By Frank Parlato Jr.

The Integrity Commission of Ontario last week sent a letter to Ontario Parks Commissioner Bob Gale concerning new information in the investigation into the Maid of the Mist lease renewal on the Canadian side of the Niagara River.

Release of the IC report, which was due on Feb. 1, could determine the future of the Maid of the Mist Steamboat Co. in Canada. On Jan. 26 — the day the Niagara Falls Reporter published online a blistering expose on seeming irregularities in the lease renewal — Parks Commissioner Lynn Morrison contacted IC attorney Valerie Jepson with an urgent request for additional information.

The Ontario Parks Commission voted last year to renew a lease to use docks on public land in the park for the Maid of the Mist Steamboat Co. The present Maid of the Mist dock lease expires in November.

The renewal requires approval from the Ontario Cabinet and will be partly based on the impending results of the IC investigation. The investigation focuses on Niagara Ontario Parks commissioners, who by law conduct their meetings secretly.

Last April, two commissioners — Chairman Jim Williams and Vice Chairman Archie Katzman — apparently failed to disclose to the other board members that Ripley Entertainment Inc. had made a competing offer for the lease held by the Maid of the Mist.

Williams and Katzman worked behind the scenes to ensure James Glynn, owner of the Maid of the Mist Steamboat Co., renewed his lease at advantageous terms. Other commissioners, without being fully informed, voted on April 18, 2008, to renew Glynn’s lease for a whopping 25 years.

But Gale discovered the furtive efforts of Williams and Katzman, and blew the whistle by making a disclosure to the IC.

During winter and spring of 2008, Ripley Entertainment, through their Niagara Falls manager, Tim Parker, attempted to be included in the bidding process for the dock lease, which the Maid of the Mist presently holds. Williams and Katzman withheld that information from the other commissioners, simultaneously working to speed up Glynn’s lease renewal.

It is not known why Williams and Katzman — commissioners appointed to represent the interests of the public — would seemingly work in effect to help Lewiston businessman Glynn. Commissioners sign a confidentiality agreement that forbids them from telling the public anything that transpires during meetings.

The secrecy and lack of competition may have allowed Glynn to negotiate a lease at terms substantially better than what he would have had to pay if Ripley Entertainment and others had competed.

A second company, Alcatraz Media, has since made a written offer that promises to pay substantially higher lease payments than Glynn’s. Alcatraz’s original expression of interest predated Ripley Entertainment’s and was likewise not made known to the commissioners who were voting on the Glynn lease.

Estimates that the Parks Commission could get $2 million more in rent annually than what Glynn is paying have surfaced. That would mean the park could realize $50 million more in revenue during the term of the unusually long 25-year lease approved for Glynn.

Commission officials frequently talk about the need to increase revenue to help support the parks system and historic sites. Since the investigation, Glynn-friendly commissioners have used three arguments to justify rejecting everyone but Glynn.

1. Glynn is a franchise holder who owns the right morally and legally to forever lease the Niagara for his boat tours.

Legally, however, there is nothing in the lease that guarantees Glynn a perpetual monopoly. In fact, in 1971, Glynn merely bought two steamboats and the rights to two leases. He did not create the attraction, which has been around since 1848.

The leases have expiration dates.

“Glynn should have known from day one, if you rent or lease anything, that when the lease is up, you have a chance to lose it,” said Ripley’s Parker. “Now if this is private land and the landlord wants to renew a lease without hearing other offers — fine. But this is public land. The commissioners represent not themselves personally, but the people of Ontario.”

2. Glynn’s Maid of the Mist lease is so complicated that no one other than Glynn could fulfill the tenuous terms and meet the tremendous needs of the parks.

The actual lease, however, is a standard 34-page operations and land lease. Far from complicated, it is one of the simplest of leases and can be purchased at many stationery stores.

The rent is a flat 20 percent of gross sales. It grants to Glynn, as the “sole commercial entity,” exclusive rights to dock his boats on the Canadian side of the gorge beneath the falls.

There is not one complicated or unusual provision in the lease, except that it requires Glynn, as the sole boat owner, to recover dead bodies in the waters below the falls. When told of this condition, Parker said, “Why, I can fish out dead bodies as good as Glynn can.”

3. Negotiations had already begun with Glynn before Ripley’s asked to bid. If the Parks Commission considered anyone else, Glynn might sue the park for bad faith negotiations.

But until a lease is signed, it is not bad faith to negotiate for better terms or hear other offers. It is not bad faith to take the best offer.

Leases become enforceable after, not before, they are signed.

The Maid of the Mist attraction is presently a 15-minute boat ride in the gorge below Niagara Falls. According to published figures, the Maid delivered 2.5 million rides last season at $12.50 U.S. per adult and $7.50 U.S. per child.

Simple math reveals the lease generates annual revenues of tens of millions of dollars for Glynn.

For 38 years, Glynn has held two leases — one in Canada and the other in the United States — giving him total control of the lower river on both sides of the border. One of the prime water attractions in the entire world has been given to one man on public land for 38 years. He has never had to compete for the rights to keep the leases.

Commissioners have zealously worked to keep the terms of his deal secret. If not for the fact that media giant Ripley Entertainment attempted to bid, this latest lease renewal would probably have remained a secret.

To dispel the notion promulgated by some commission members that Ripley Entertainment did not really have a bid, consider that Parker met with and later wrote multiple letters to Jim Williams, chairman of the Niagara Parks Commission, expressing interest in bidding months before the Maid lease was put on the agenda for a vote last April.

Parker told the Reporter, “After meeting with Williams, I suspected he wanted to make sure Ripley’s did not get a chance. He would not even tell me when the lease expired. So I filed a Freedom of Information request and followed it up with letters expressing Ripley Entertainment’s interest and qualifications.”

Ripley’s is a worldwide entertainment company that has operated attractions in Niagara Falls since 1962 and recently opened the $130 million Great Wolf Lodge on Victoria Avenue. Among their holdings, Ripley’s owns the Guinness Book of World Records.

Although Ripley’s expressed interest, Williams would not give them a copy of the lease — which is necessary for Ripley’s to know what they are bidding on.

To get those, Parker had to file two more Freedom of Information requests. Meanwhile, Parker wrote Williams asking that “commissioners defer making any decisions on renewing the said lease with any parties until we have the opportunity to receive the copy of the lease and respond to the Niagara Parks.”

While Ripley’s was waiting for a response, Williams, Katzman and the general manager for the commission, John Kernahan, rushed to draft and then schedule for a vote the new Glynn lease, without the commissioners having seen the new lease and without telling them about Ripley Entertainment’s offer.

Gale became suspicious. Williams seemed to be “prematurely pushing” the renewal of Glynn’s lease, he thought.

“The lease was good for another year and a half, and suddenly there was a rush to get Glynn renewed,” Gale said. “Something’s going on here.”

Williams’ plan to renew Glynn’s lease probably would have worked, except Parker happened to call Gale, ironically, one day before the vote was scheduled on the Glynn lease.

Parker asked Gale if he was aware of his letters to the board.

“I had a sick feeling deep in the pit of my stomach,” said Gale of Parker’s call and its effect. “Jim Williams hadn’t told me about Ripley Entertainment’s offer.”

Immediately after learning of Ripley Entertainment’s interest, Gale e-mailed every commissioner. But now it was only hours before the scheduled vote.

Outside the meeting, Gale made an intelligent and honest suggestion: “Postpone the vote. Give Ripley’s 30 days to allow them to compete. The Glynn lease still has a year and a half to go. What’s the rush?” Williams refused, and the commission voted to renew Glynn’s lease.

“It was a dirty vote and it made the commission seem dirty,” Gale said. Shortly afterward, he disclosed the process to the IC.

The IC assigned the investigation to a team under the direction of Richard Kennedy, a chief internal auditor for the Ministry of Finance. Kennedy’s team provided a summary report to Commissioner Lynn Morrison on Dec. 15.

Besides Ripley Entertainment, it turned out, another company had tried to bid on the boat lease — another fact that was not disclosed to members of the Niagara Parks Commission.

Alcatraz Media, which sells more than 800 boat tours of various types around the world, asked to be considered for a chance to bid as far back as 2005.

Alcatraz spokesperson Bill Windsor told the Reporter he was ignored.

After the story broke of the investigation, Commission manager John Kernahan told the Niagara Falls Review that Windsor’s proposal was nothing but “hot air.”

“I was surprised to find Kernahan accusing me of “hot air,” Windsor told the Reporter. “To the best of my knowledge, I have never spoken with John Kernahan in my life. For him to come to that conclusion he must have gotten that from someone, and my guess is he was parroting words told to him by James Glynn.” Windsor also suspected murky dealings and bluntly asked the 12 commissioners by letter, “Have (any of) you received any form of gifts or compensation in exchange for any votes from any lessee?”

Other companies that might be qualified and interested are Hornblower Cruises, the operator of the ferry boat service to Alcatraz and the Statue of Liberty; Circle Line Cruises, which operates cruises around Manhattan; and Red & White Fleet, which offers boat tours in San Francisco Bay. The Disney Co. and the Seneca Gaming Corp. have been mentioned as potential bidders.

The U.S. National Park Service never lets any company have secret or perpetual leases. Any qualified bidder may compete in conformity with published terms. The lease is generally for 10 years.

The ball is in Morrison’s court. She can recommend the Ontario government not sign the new Glynn lease and send it back to the commissioners for open bidding, or do nothing and in effect allow the lease to have her imprimatur.

But if it turns out later there was collusion or a conspiracy to deprive the public of the best option for the leading attraction for the tourist town of Niagara Falls, which resulted in an inferior service being offered, the onus of the mistake will fall upon the IC.

The investigation into the murky secretive process that led to the renewal of Glynn’s Maid of the Mist lease has given impetus to Ontario Provincial Parliament member Kim Craitor — who represents the district or “riding” that encompasses Niagara Falls, Ont. — to further push his Transparency in Public Matters Act. Craitor told the Reporter that the lack of accountability not only with the Parks Commission but many Ontario agencies prompted him to sponsor the bill.

If passed this session of Parliament, secret leases such as those made by commissioners with the public’s assets, like the Glynn lease, would be a thing of the past.

“I would open (commission) meetings to the public. After all, this is taxpayers’ money,” said Craitor. “This bill would allow meetings to be attended by the public and filmed for cable television.”

So what happened behind closed doors at the Niagara Parks Commission that enabled commissioners to make what might be described as a rather ham-handed attempt to preserve for Glynn his Maid of the Mist lease on public land without allowing competition?

The days when a businessman can have a secret lease on public land for 30, 40 — or, in Glynn’s case, 62 years — without bidding or public awareness, seems part of an archaic past, although it might survive in New York State Parks, because, unlike Ontario, New York state has no Integrity Commission.

In a deal that makes the Ontario Parks deal seem almost aromatic, New York State Parks in 2002, without competitive bidding, secretly renewed Glynn’s lease there at an extremely low rent — in fact, half what he pays on the Canadian side.

On the New York side, Glynn pays only 10 percent of gross revenues (an estimated $700,000 a year). But on the Canadian side, Glynn pays 20 percent (around $5 million) for his monopoly there. Ontario will likely receive even more than 20 percent if it is open to competitive bidding.

Ironically, Gale might have had every reason to secretly support the Glynn deal like other commissioners did. Gale supplies diesel to the Maid of the Mist.

Gale said he has since been threatened by Glynn employees who said he will lose the contract for providing diesel.

“Sure, I do not want to lose the business,” Gale said, “but I was appointed to this board to do the right thing. It is not that I am against Glynn, I am against the process, the secret way the commissioners voted to renew his lease.”


Categories: MAID OF THE MIST

GROWING CHORUS OF CRITICS DEMANDS, SEND MAID OF THE MIST LEASE BACK FOR COMPETITIVE BIDDING

February 18, 2009 · Leave a Comment

Analysis By Frank Parlato Jr.

Since publication of an expose by the Niagara Falls Reporter on the secretive methods that Niagara (Ont.) Parks Commissioners used to renew the dock lease for the Maid of the Mist Steamboat Co., a growing number of Canadians are calling for the lease to be sent back for competitive bidding.

And the Ontario government has assigned two retired Royal Canadian Mounted Police investigators — the equivalent of FBI agents here in the United States — to look into possible illegalities surrounding the lease renewal. The investigators will assist the Ontario Integrity Commission in its probe of what by all accounts was a shady deal.

The parks commission, under Chairman Jim Williams, chose to renew Maid-owner James Glynn’s lease for a whopping 25 years, while keeping a competing offer from Ripley Entertainment secret from other commissioners.

If the lease stands, one of the prime water attractions in the entire world will have been given to Glynn on public land for 62 years. He never had to compete for the rights to keep the leases. His present lease expires in November.

The Maid of the Mist, a 15-minute boat ride in the gorge below Niagara Falls, delivered 2.5 million rides last season. Among those calling for the commission to open the bidding process is the citizen’s group Preserve Our Parks (POP). Patricia Salci Mangoff, coordinator for the group, told the Reporter that POP sent a letter to Monique Smith, minister of Tourism, in Toronto last week demanding a public tender for the lease of the Maid of the Mist.

“As an agency of the government that aims for financial self-sufficiency, why would the (parks commission) not allow a competitive bidding process to generate the greatest financial benefit possible?”

In 2005, POP waged a successful campaign to stop commissioners from deploying gondolas in park waters. And when the city planned to gift developer Dino Dicienzo the “Jolly Cut,” a popular park next to the Skylon Tower leading down to the Niagara Park, POP waged a campaign that garnered 30,000 signatures. The city bowed to pressure and retained the park.

“It is outrageous that commissioners ignored Ripley and other potential bidders when the need for money is so acute,” Mangoff said. “We are completely disgusted.”

Meanwhile, members of the Parks Union are shaking their heads.

OPSEU Local 217, which represents park workers, has shown support for reopening bidding. The possibility that the Maid of the Mist lease might cost Parks more than $50 million in lost rent, while park workers are simultaneously being laid off, prompted OPSEU to post the Reporter’s entire 2,900-word expose on the home page of their Web site.

Parks Commission Chairman Jim Williams is sticking by his stance to aid Glynn in keeping his advantageous lease secure from competition.

Williams wrote to the premier of Ontario, Dalton McGuinty, “The legal, financial and business scrutiny for the (Maid of the Mist) lease of these lands is second to none.”

Based on facts that have surfaced since the Reporter’s expose, the statement is patently false. Even the method used by the Parks Commission in renewing Glynn’s lease is in violation of its own Procurement Policy, which states that procurement of “goods and services is to be carried out in accordance with generally accepted procurement principles of competition.”

This policy requires competitive bidding for any services valued in excess of $100,000. The Maid of the Mist’s 25-year lease — estimated at $5 million per year and $125 million over 25 years — may generate as much as a billion dollars for Glynn.

Glynn’s lease requires him to pay 20 percent of gross sales. Competitive bidding may bring the rent upward of 33 percent.

Parks Commissioner Bob Gale, who blew the whistle that made the secret Glynn lease public, made a statement this week on the conflict of interest he feels Parks Commission Chairman Williams has, lending credence to the possibility that Williams is deeply conflicted.

Williams owns a consulting firm where he publicizes his role in the commission.

“Williams’ consulting firm … stinks of conflict,” Gale said. “An average person would say that he is using his position for personal gain.”

Williams’ company Web site reads, “(Williams is) the head of one of the Province’s most important provincial Tourism agencies … responsible for the preservation and protection of one of the world’s most famous Tourism Icons, Niagara Falls. … He is also responsible for the leadership over the economic growth and viability of its $80 million annual commercial operations.”

The Web site claims that Williams’ Palmer Consultants have worked on projects in Jordan, Russia, Macedonia, Lithuania, the Caribbean, South Africa and China.

Under the “projects” section, however, there is nothing listed. Without a single listed project, who is funding the operation? Curiously, Williams’ Web site commenced the day before the NPC voted for Glynn’s lease renewal, April 17, 2008. Glynn, it seems, knows how to get the best from government officials.

Glynn recently purchased the Comfort Inn Hotel and adjacent retail stores that front along the West Pedestrian Mall next to the Niagara Falls State Park.

USA Niagara, the state agency charged with developing Niagara Falls, is replacing the old, worn brick pedestrian mall with new cobblestone, adding — ironically, for the Maid of the Mist owner — a giant “mist” fountain, right in front of Glynn’s new investment.

USA Niagara will also spend $310,000 to buy out a vendor lease that competes with Glynn-owed stores. The plan to improve the frontage of Glynn’s development will cost taxpayers $7.9 million.

When USA Niagara worked to eliminate Glynn’s competition, they failed to inform the public of Glynn’s hotel purchase. One might think it a mere coincidence, except that Glynn sits on the USA Niagara advisory board.

In 2002, when the New York State Parks Commission secretly renewed Glynn’s lease, state officials gave Glynn an unprecedented 40-year lease, which expires in 2043, giving him 72 years without competition to control the U.S. side of the Niagara.

New York officials negotiated to charge Glynn only 10 percent of gross sales as rent, versus 20 percent on the Canadian side.

A few years ago, Glynn paid $5 million toward a $25 million state project to “upgrade” the Prospect Point Observation Tower in the state park. The elevators leading down to his boats were improved, but the observation tower — which gave tourists their only aerial view on the American side — was all but eliminated.

Now people who visit the deck must exit through the Maid of the Mist souvenir store.

The Niagara Falls State Park, as originally designed by Frederick Law Olmsted, was an all-green reservation. For more than a century, people visiting Niagara Falls parked, whether in car or horse and buggy, in the city and patronized shops there.

In 1987, park officials effected a plan to clear -ut hundreds of mature trees to make a giant parking lot near the Maid of the Mist entrance.

The state destroyed Olmsted’s plan; the city lost millions in parking and tourist business. The sole beneficiary of the horrendous project was James Glynn — he had a parking lot built near his attraction.

The Niagara Tourism and Convention Corp. (NTCC) gets 80 percent of bed taxes collected from Niagara Falls hotels. NTCC is a private, “not-for-profit” corporation and is supposed to promote tourism. Its chairwoman, Tricia Mezhir, is an employee of Glynn.

In 2003, when Albany officials created the NTCC, funding was to come in part from a 50-cent surcharge on elevators serving the Maid of the Mist.

James Glynn’s son, Chris Glynn, was NTCC’s first chairman.

Not surprisingly, rather than collect a surcharge from the Maid of the Mist, it was decided that hotel bed taxes plus casino cash would take care of NTCC funding. Today, NTCC functions largely to promote Glynn’s Maid of the Mist with taxpayer money. NTCC publishes a Visitors Guide, which features the Maid of the Mist. And NTCC employees travel worldwide with Chris Glynn promoting his boat ride.

To justify NTCC funding, Niagara University students provided a “study” to demonstrate that NTCC is effective. Glynn is a major contributor to N.U., and his son Chris is a trustee. They established scholarships for the same students who prepared the studies.

In January 2008, Tim Parker, general manager of Ripley Entertainment, wrote to NPC Chairman Williams expressing interest in bidding on the boat lease. Within days, Williams caused his staff to start drafting a new lease for Glynn, more than a year and a half before it was due.

Williams hurriedly scheduled a board meeting on April 18, at which a vote on the Maid of the Mist lease was to be held. The day before the meeting, Parker called Commissioner Bob Gale to ask if he was aware of his letters to Williams. He was not. Gale then asked the board to wait for the next meeting, to allow Ripley’s a chance to compete. But Williams refused, and the commission voted to renew Glynn’s lease on April 18.

Gale then filed a disclosure of wrongdoing with the Integrity Commission of Ontario.

It was subsequently revealed that Alcatraz Media, one of the largest sellers of tours and tourism activities in the world, also attempted, in 2005, to bid on the lease. This was not disclosed to the board either.

Sensing, perhaps, they might lose the lease, Glynn last week hired high-priced Ontario lobbyist Bob Lopinski to lobby the province on his behalf. Lopinski once served as Ontario Premier Dalton McGuinty’s director of issues management and legislative affairs.

Now McGuinty may ultimately have a hand in deciding Glynn’s fate

Categories: MAID OF THE MIST

COMPANY FILES ETHICS COMPLAINT AGAINST COMMISSION IN MAID OF THE MIST SCANDAL

February 18, 2009 · Leave a Comment

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Analysis by By Frank Parlato Jr.


Alcatraz Media, one of the largest sellers of tours and tourist services in the world, has filed an ethics complaint with the Ontario Integrity Commission (IC) against the Niagara Parks Commission (NPC) over their handling of the Maid of the Mist dock lease renewal in the Niagara Provincial Park.

This is the second ethics complaint filed since the NPC secretly renewed the lease for Maid of the Mist Steamboat Co. owner James Glynn for a whopping 25 years — without competitive bidding or tender process.

The original complaint — which made public the secretive process by which the NPC renewed Glynn’s lease, more than a year and a half before it expired — came about because one commissioner, Bob Gale, felt the process was slanted to help Glynn and was not in the park’s best interests.The Niagara Falls Reporter broke many of the key elements of this burgeoning scandal.

Gale not only filed a disclosure of wrongdoing to the IC, but also — in a rare move by any park commissioner — went public with his concerns.

Gale told the Reporter, “The Glynn lease renewal process was the most unfair process I’ve ever witnessed. Certain park commissioners deliberately withheld information from other commissioners about the interest of potential bidders and secretly moved to rush Glynn’s lease ahead of schedule. It was a dirty deal and a dirty vote. It made the NPC look dirty.”

Alcatraz Media and Ripley Entertainment were among potential bidders excluded from bidding on the lease. Ripley’s is a worldwide entertainment company that has operated attractions in Niagara Falls since 1962 and recently opened the $130 million Great Wolf Lodge on Victoria Avenue. They also own the entertainment and publishing rights to the Guinness Book of World Records.

Alcatraz Media sells more than 800 boat tours of various types around the world and represents, among other companies, Hornblower Cruises, the operator of the ferry boat service to Alcatraz and the Statue of Liberty; Circle Line Cruises, which operates cruises around Manhattan; and Red & White Fleet, which offer boat tours in San Francisco Bay.

Alcatraz has retained Graydon Sheppard, barrister-at-law, of Hamilton, Ont., to file an ethics complaint against the NPC.

Alcatraz’s complaint alleges, among other things, that the owner of the Maid of the Mist, James Glynn, has undue influence over the NPC.

“We have deposition testimony, e-mails and other documentation of this,” Sheppard said. “How can a private company have so much influence over a government entity to have this happen?”

According to Bill Windsor, spokesperson for Alcatraz, his company is planning to sue the NPC to require them to re-open the bidding, giving Alcatraz and other companies a chance to compete for the lucrative dock lease.

Sheppard last week gave notice to Ontario Minister of Tourism Monique Smith that Alcatraz will “commence an application for judicial review of the decision of The Niagara Parks Commission to renew the existing lease between the Commission and Maid of the Mist.”

The Maid of the Mist last year provided 2.5 million boat rides, according to published figures, at $12.50 U.S. for adults and $7.50 U.S. for children, bringing in tens of millions of dollars in gross revenue for Glynn’s company. If the 25-year lease renewal stands, it might mean more than half a billion in revenue for Glynn.

The process that led to the renewal of Glynn’s lease was conducted in secrecy and in violation of the procurement policy of the NPC, which requires procurement decisions to be preceded by a full call for tenders.

The Reporter obtained a copy of their procurement policy. It reads in part, “The procurement of goods and services by The Niagara Parks Commission (NPC) is to be carried out … with generally accepted procurement principles of competition and obtaining value for money.”

Interestingly, their policy requires a tender process for services valued in excess of $100,000. The Maid of the Mist lease is estimated at $5 million per year.

The NPC procurement policy further states, “The principles of competition or comparative analysis and obtaining value for money are to be applied to all procurement decisions.”

By excluding potential bidders from bidding on the lease, the NPC seems in clear violation of its policy.

There is an Exceptions Clause, however. It reads, “From time to time, an exception to the procurement requirements may be required in instances where there are very limited or specialized vendors, suppliers or bidders … highly specialized knowledge or expertise … (or when) the preparation of necessary documents is highly cost prohibitive; or there are timing constraints. A direct appointment may apply.”

But is this the case for Glynn’s boat rides?

Windsor doesn’t think so.

“There are no specialized vendors in boat rides. This is a ferry boat operation, a relatively simple business,” he said. Windsor should know, since Alcatraz represents companies that deliver more than 800 boat tours around the world. His companies, he adds, have to openly bid for leases to National Park operations, and the leases are for 10 years.

“There are many existing tour companies and boat operators in North America that offer similar services to the Maid of the Mist. There is no highly specialized knowledge or expertise required to operate boats,” Windsor added. “It is a standard business.”

The NPC dock lease with the Maid of the Mist, the most lucrative the park has, is a simple 34-page operations and dock lease requiring that boats be available during the summer season and that the lessee pay 20 percent of the gross revenues. The Maid of the Mist is estimated to bring in about $5 million per year to the NPC. Uniquely for leases of this kind, the NPC failed to mandate a minimum guarantee of revenue. On the New York side, Glynn pays a flat 10 percent of gross revenues (an estimated $700,000 a year).

Estimates that the park could get $2 million more in rent annually than what Glynn is paying have surfaced and, if true, would mean the park could realize $50 million more in revenue during the term of the unusually long 25-year lease approved for Glynn.

Alcatraz Media has already made a written offer that promises to pay substantially higher lease payments than Glynn. “It is amazing what competition can do in this world of ours,” Windsor said.

According to published reports from the Minister of Tourism, since 9/11, Niagara Falls, Ont., has seen the largest decline in tourism of any area in the province. Since 2000, U.S. visitation has fallen by 50 percent. In addition, poor business decisions on the part of the NPC have further drained resources.

The Legends Golf Course, built at a cost of $27 million, has operated in the red since its opening. Its costs escalated dramatically when it was discovered that some of the course was to be built on marshland.

And the Fury, a virtual reality attraction, built at a cost of almost $10 million, has proved a dismal and disappointing attraction, costing the NPC money every year.

In reaction to these and other losses, the NPC has begun layoffs and buyouts of park employees.

Ultimately, the renewal of the lease, although approved by the NPC, is subject to final approval by the Executive Council of the Parliament of Ontario. That approval has not come yet and may not come, in light of the growing number of complaints and the probable opportunity for the NPC to enhance revenues by making the lease subject to competitive bidding.

Experts in the tourism industry say that, even without raising the rent percentage, millions of dollars in annual revenue may be lost simply because the Maid of Mist Co. does not provide enough boats. During the height of the summer season, with three- and four-hour waits in line, many tourists elect not to take the 15-minute boat ride.

Since the boat rides began 163 years ago, only one entity has held the lease rights: Maid of the Mist. Glynn did not invent the attraction or found the company. He purchased the existing company, which consisted of two steamboats and two leases, in 1971. The present Maid of the Mist dock lease expires in November.

The current Maid of the Mist steel boats no longer meet the standards for such an attraction in a world-class destination like Niagara Falls. Glynn’s boats have neither seats nor bathrooms. The antiquated boats are overcrowded and offer only one type of tour — of 15 minutes duration.

While Ripley’s general manager, Tim Parker stopped short of telling the Reporter their exact plans to improve the attraction, he intimated that restrooms, seating, weather-protected boats and handicapped access would be added.

Both Ripley’s and Alcatraz Media spoke of an extended season. The Maid opens in April or May, depending on ice conditions, but shuts down in October, well before ice conditions require its closure.

“Glynn prefers to close early because it is not so lucrative for his company,” Windsor said. “But keeping it open longer would mean the NPC, which is paid on gross revenues, could earn additional revenue. (Glynn) is sort of a fair-weather operator. He takes the good days, but is not particularly interested in the less-profitable days — even if it means more for the NPC.” Asked whether cold weather would make a November ride uncomfortable, Windsor again faulted Glynn’s operation.

“That’s because Glynn has no weather-protected boats,” he said. “Even one weather-protected boat, where the tourist sees the spectacular waterfalls through windows, could extend the season by two months and give tourists an added reason to visit the Falls in late fall and early winter.”

Categories: MAID OF THE MIST